Click on any question to see the answer:
How do you select the products you stock?
I set up NaturalChemistry.co.uk because there are a lot of websites out there that over-promise and under-deliver. This is particularly true of those that specialise in psychoactive products: there are plenty of 'Legal Highs' stores out there that are prepared to charge a lot of money for some 'Party Pillz' whose contents are not always clear - but you know that despite the promises they're not exactly going to rock your world!
The catalogue of products on sale through this website is deliberately smaller than some. Every product for sale I believe to be of the highest quality available, accompanied by comprehensive information about its provenance, composition, uses and so on. If I can't offer that level of quality, I won't sell it.
Why should I register an account?
You can still browse the website and purchase products without registering an account with us. But if you choose to do so, you will be able to access the following features:
- Member-only information, special offers and discount coupons delivered to you on an occasional basis
- The ability to rate and review products in the shop, and to add comments and annotations to entries in the knowledgebase
- You can save your name and address details to save having to re-enter them in future.
Do you ship in unmarked envelopes?
I know that some people prefer their online shopping to be discreet, so the outside of your envelope or packet will give no indication of the contents.
What countries do you ship to?
NaturalChemistry.co.uk is a British site aimed primarily at the British market. This is because laws change constantly around the world, and it is sometimes difficult to establish whether a product is legal in a given jurisdiction.
Therefore, whilst we are delighted to ship our products to you wherever you are based, it is your responsibility to ensure that you are not ordering a product that is illegal.
What do you charge for shipping?
I have tried to keep shipping charges as simple as I can. If you live in the UK, it's one flat rate of £2.50, unless you spend £40, in which case you'll get your items sent out to you for free.
If you live abroad, or if you live in the UK but want special delivery (signed for) then it's £5.00.
How can I pay for products bought from NaturalChemistry.co.uk?
We use Paypal as a payment processor, because it is a well-known and trusted service used by millions of websites.
You can pay with most major credit and debit cards, and if you have a Paypal account it is possible to pay by direct debit as well.
What's all this about 'points'?
When you've got enough points, you can use them as currency in the shop - one point equals 1p. Just choose 'Natural Chemistry Points' as your payment method at the checkout.
It's just a way of saying thanks to the people who support this website. You need to be a registered user to collect points, and you'll get 100 for signing up. You'll find that as you contribute to the site you'll get rewarded with points for doing so.
Please don't abuse the system! It's automated, but monitored - points will be removed if it's clear that you're playing the system, and repeat offenders will be banned.
Please would you stock...
If there's anything that you think we should stock but don't, why not let us know (you can send an email via the Contact Us page) and we'll look into it.
If it's a product which fits into the ethos of the site, and we can source some excellent quality supplies, we would be delighted to stock it.








